Not at fault smash repairs/not at fault car accident Narre Warren

Give us a call if you have been in an accident that was not your responsibility, and we will take care of everything from beginning to end, including processing your claim, towing your damaged automobile, and providing you with a free replacement car for the duration of the repair process and delivering it to your preferred location. We want to remove the stress from the repair process for you.

We know how stressful it can be to get into a car accident, which is why at Amokz group Auto Repair Centre we have everything you need to get your life back on track as soon as possible.

Some insurance policies do not always offer a Courtesy Vehicle, and when they do, the vehicle may not suit your needs. In addition, you may have to pay a policy excess fee when you pick up your car.

You have the right to pick which repair shop you want to use for your car, and while it’s in the shop, you’re legally allowed a replacement vehicle. With our Not at Fault Accident Service, we handle all claims with the other driver’s insurance company.

We will provide you with a like-for-like vehicle as soon as our insurer confirms that the accident wasn’t your fault. This is normally within 24 to 48 hours. We will then estimate the damage to your vehicle and submit all of the necessary information to our Accident Management partner, who will handle negotiations with the third-party insurance company on your behalf.

  • When the other party is at fault in an accident and has insurance, making a claim through your own insurance policy can have many negative consequences
  • The Insurance Company Can Pressure You Into Using Their Preferred Repairer – You Will Not Be Able To Choose Who Repairs Your Vehicle.
  • An Insurance Company Assessor Will Be Appointed To Determine The True Costs Of Repairs, who will likely work within ‘Fixed Cost’ Limitations.
  • You May Not Be Entitled To A Hire Car For The Duration Of Your Repairs.
  • At Our workshop, You Will Only Receive Genuine Parts – Never Recycled Or Non-Genuine Ones.
  • You Will Not Face Any Claims On Your Insurance Policy.
  • If You Use Our Third Party Recovery Services And Work With Us Reasonably, We Promise That You Won’t Have To Spend A Dime.
  • Our Experienced teams Of adjusters will Be With you Every Step Of The Way
Involved in an accident that wasn’t your fault? Talk to one of our specialists to discuss your options.

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In case your vehicle is damaged, how do we work for you?

When you believe an accident was not your fault, you should no longer be concerned about additional issues. With a complimentary car at our disposal, we’ll attend to your claim issues and finish the repair process so that you can get your car back in one piece.

Our well-equipped workshop has the latest technology and state-of-the-art tools. Along with a dedicated and professional workforce, this ensures that safety and quality standards are met at each touchpoint of our service to you. From the moment you call us in the event of an accident, to dropping off your vehicle safely back to your perfect shape– we ensure a hassle-free pickup, complimentary courtesy car delivery, and insurance claims handled quickly so you can relax worry-free.